Renting Your Family Home? Here’s how to get your deposit back

Guest blog from Natasha Batty, Principal Solicitor at Natasha Hall Law.

How to get your deposit back

If your family has an Assured Shorthold Tenancy, then you could be eligible for a “no win, no fee” claim. Your family can also claim up to three times the amount of your original deposit. This applies to any form of family home accommodation from a private landlord.

At the start of your tenancy, once you legally hand over your deposit to your landlord, they have 30 days to put your deposit to one of the three authorised deposit protection schemes.

The purpose of these government-approved tenancy deposit schemes is to make sure that you get your deposit back, only if your family:

  • Meets the terms of your tenancy agreement.
  • Did not make any damages in the property.
  • Paid the necessary rent and bills.

Making a claim against a landlord

Your family is entitled to make a claim once your landlord fails to do one of the following:

  • Put your deposit to an authorised tenancy deposit protection scheme.
  • Send you any of the prescribed information within 14 days of receiving your deposit.
  • Send a written confirmation from a scheme administrator (where your deposit is being held).

Prescribed information

Prescribed information is information related to your tenancy. Your landlord is required to provide these details to your family, these are:

  • The amount of the deposit.
  • The property address.
  • The contact details of the scheme administrator (where your deposit is being held).
  • Procedures relating to the tenancy deposit scheme, e.g. when should the deposit be paid or repaid to the tenant at the end of the tenancy.
  • Contact details of your landlord and any other parties who have contributed to your deposit.

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